Monday, October 1, 2012

I'm Back

So I have been away of my blog for a while as we were working to rebuild our company but I am back now. It has been busy at Oz moving for the last 3 years and I was working to increase productivity of our sales team and improve efficiency of our moving crews. The moving industry changed a lot during these years. Social media took and still taking and big part in this change. Our clients are becoming more aware of the social media aspect of moving. Sharing of information became much easier and much more common and therefore we as a moving company found our maintenance of high level of service much more rewarding. Clients today have much more power in terms of praising or bashing the movers they use. It is not only review sites such as CitySearch or Google reviews but 100's of 'friends' on Facebook, Twitter and the likes, who are now getting 'reviews' from someone who they have some connection to. This gives the review a sense of honesty that makes it very powerful.

Saturday, February 28, 2009

Passing the winter

We at Oz Moving are happy to say that February is behind us. I am glad to say that it went better than I expected but it is still February. There is nothing more difficult for a moving company than passing the winter, it is such a drop in business volume that shakes the whole system, the whole industry.
In addition to it being February, we have the economic struggle of America to add difficulties. What makes me wonder is this, people lately are being cautious with spending, which I definitely understand, but they do not make smart decisions, just cheap decisions. You could find everything cheaper, but it will probably be of lower quality too.
I have dealt with many clients who decided to use different moving companies because of the price. When i lose a customer to a reputable company who gave the client a better price, it means the other company read the customer better than my salesperson. Touche. But when the customer goes with some company's who's number he/she found on a light pole, makes me think, why are people willing to give away quality when prices are so low???
Does someone believe that a company with such reputation as Oz Moving or other large companies compare in service to these guys with a rented truck who work from their cell phones? When industry prices dropped 20 to 30 percent, the difference in price between a real company and an amateur is much smaller than it used to be a year ago.

some decisions are emotional more that rational and some are just lacking thought. i hope the economy rebound soon, but anyway, now is a great time to get the best for much less. Shop smart not scared! Nimrod Sheinberg.

Sunday, January 25, 2009

End Of The Month

The End of the month is always the busiest time for moving companies. Most leases are signed around the last days of the month so it creates a bottleneck for moving. If you are one of these people planing on moving during these days, it is smart to start getting your search for a mover going early in the month you want to move in. The best practice is to shop around during the first week of the month, moving companies will offer better deals for these busy days as they, like the airlines, would like to get as many jobs on the board as early as possible. When the last days of the month will start getting filled up, the deals will get less and less attractive as the demand overcomes the supply.
If you are able to move earlier in the month you may be able to squeeze your preferred moving company and get a better deal.
One common mistake is to think that the later you book your move, the better deal you'll find, but as you may see by now, it is just not true.
Some moving companies will overbook the last few days of the month and than drop the less attractive jobs, so be ware of attractive deals you get from movers you don't know much about.
Generally it is important to know who you're dealing with when you book your moving company. Ask friends, family and colleagues for past experiences, check online resources, check the Better Business Bureau. Do not go for the cheapest one you find as it is usually ends up being the most expensive one with hidden charges, theft or just plain lack of experience that translates to major damages to your belongings.
Don't get forget it is your private belongings you have on the line here, it might be worth a few hundred dollars more to have a safe and quite move. Good luck.

Thursday, January 15, 2009

Introduction

I wanted to introduce myself. My name is Nimrod Sheinberg and I am a VP Sales in Oz moving and Storage in NYC. We are a NY based Moving company. We provide Local, Interstate, Residential and commercial moving services.
Of course I am somewhat biased but i will try to be objective in my writings. please feel free to tell me what you think.
As an executive in a moving company I deal with many customers and prospective customers on a daily basis. It is a daunting task to increase or even maintain the level of sales during this economic downturn, or may I say this economic slide.
we are trying to do our best to provide customers with the best service possible while competing with rouge and dishonest moving companies who take advantage of customers. Price is an issue people are considering much more today than they did during the last few years. While we are providing customers with honest true estimates for their moves, it is very difficult to compete with low-ballers who promise the world to customers but clearly do not deliver. I am sure that our honesty, while it hurts us today, will help us in the future.
One thing I am proud of is that we are helping our employees in this tough time and keep all aboard. I believe we will emerge stronger when this will all be over.

Wednesday, January 14, 2009

Moving in tough economic times

As Economic times get tougher and tougher these days, we at Oz Moving, see a shift in people’s interests when it comes to moving. Price was always a deciding factor, but today, we see a higher percentage of people who are looking to get the best deal and are willing to take higher risks with their life belongings to increase savings.
It’s a tough call. Will you pay more to secure your move with a reputable company, or will you trade this security for savings on moving costs? Just like stock traders we all have to decide today what level of risk we are willing to take. There is no formula or a right and wrong answer. Sometimes you can choose the cheapest ‘big website – small company’ movers and they will be the cheapest and do a great job. But sometimes the total cost of the move will be double than what it should be because of either lack of professionalism (damages) or sheer dishonesty or any combination of both.
As I said, a tough call. But you are not alone. Consult your buddies, only the ones you trust, and make a calculated decision. Be smart and keep informed – don’t let yourself be fooled. Good luck everyone. It’s tough out there.